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Citibank issued its first credit card in the year 1990 in India. It was the first bank to launch Credit Card in India. Since then it has been issuing Credit Cards to suit the individual's needs. It designs the credit cards to meet the niche customers requirements.?In 2003, Citibank had a market share of 35 percent in terms of allocating.?During 2014, it announced its plans to increase the credit card portfolio with the launch of two lifestyle products namely – Citi Prestige and Citi Ultima Infinite. These cards were designed to cater to the discerning needs of the global Indian.

List of CitiBank Credit Cards

Citi MasterPass Digital Wallet India

In 2015, Citibank and MasterCard together launched Citi MasterPass, a global digital wallet in India, designed to cater to the debit and credit card users to accommodate to shop at more than 2,50,000 e-commerce merchants located in India as well as abroad with safe, simple and quick online payment experience.?In the same year of 2015, the number of credit card users of Citibank grew and accounted for around 2.41 million.

It stood at the fourth position for the largest number of credit cards in India.

About Citibank

Citibank India is an Indian private sector bank. It is headquartered in Mumbai, Maharashtra. It is a subsidiary of Citigroup, a multinational financial service provider, which is headquartered in New York, United States of America.

The Citibank was established in 1902 in Calcutta, West Bengal. The bank has a long history in India. Presently, Citigroup is the owner of Citibank India. It has its presence in 19 cities with 35 full-service bank branches and more than 500 ATMs across the country.

The global corporate and investment banking firm provides a range of financial services which includes cash management and trade services, securities custodianship, foreign exchange, fixed income, equities sales, trading and corporate finance to corporate clients, governments and financial institutions.

In retail banking, it offers credit cards, auto loan facilities, mortgages, personal loans, investment services for the customers.

It currently has 12,500 employees in India.

Features of Citibank Credit Card

The following are the features of the Citibank Credit Card:

No Annual Fee – Citibank offers a wide range of credit cards to its valued customers who need not have to pay any kind of annual fee on a yearly basis. This facility is spread across a range of cards that the bank offers to its customers.

Go Cashless – With the introduction of a credit card, the need to carry physical cash has diminished. The credit card has reduced the hassles of carrying cash everywhere. A smart digitized credit card is enough to pay all the bills ranging from shopping, groceries, fuel, travel, movies and the list goes on.

Internet Banking – Citibank’s Credit Card information pertaining to accounts of both the current and previous months can be viewed and obtained from the internet banking system. One can also check the payment status, monthly statement and it also helps the user to pay the dues on bills using an online payment gateway. The user can also request for the duplicate PIN, change the address of communication, can also order for the draft facility, and so on.

Rewards – The credit card offered by the Citibank comes with a range of offers for the benefits of customers. One such offer rewards, with Citibank’s credit card, the customer can accumulate reward points and the same can be redeemed against a host of options. The cardholder can visit the rewards category of the bank in the respective web portal and can choose from the diverse reward redemption options like books, apparel, accessories, travel, hotels, apparel, entertainment and so on.

Reward points earned from some of the Citibank’s credit card will never expire, so one can make use of them judiciously.

Benefits of Citibank Credit Card

The following are the benefits of using Citibank Credit Card

1. Save on Fuel Bills – An individual who uses Citibank’s credit card can earn Turbo Points during every purchase of fuel. When the card is used in any of the Indian Oil outlets across the country for the purchase of fuel then it will fetch more points.

2. Waiver of Annual Fee – Any customer who uses Citibank’s credit card has an opportunity wherein his/her annual fee on the credit card will be waived off if at least Rs 30,000 is spent on an annual basis.

3. Insurance – Some of the bank’s credit card provides insurance coverage to frequent fliers apart from a cover on the lost card’s liability. The bank also provides Air Accident Insurance apart from Overseas medical insurance to its customer base.

4.Universal Recognition – Citibank is a multinational bank that has its presence in many countries across the globe. Credit Cards issued by Citibank are universally accepted and it aids for cashless buying across millions of merchant locations present the world.

Citibank Credit Card Apply

A customer can apply for Citibank’s credit card either through offline or online mode. By submitting the required documents along with the filled in application form, an individual can get access to the bank’s credit card after final securing approval from bank authorities.

How To Apply for Citibank’s Credit Card Offline?

A prospective customer can apply for a Citibank’s Credit Card via offline by visiting the nearest branch of the Citibank and expressing the interest to secure a Credit Card of his/her choice as per the requirements. The prospective customer has to fill up the required application form with all the necessary details including name, date of birth, income, personal information and so on. If they meet the eligibility criteria as pre-decided by the bank, their application will be taken forward.

How To Apply for Citibank’s Credit Card Online?

An applicant can visit the official web portal of Citibank and click on the Credit Cards which appears on the left-hand side of the page.

Go through all the Credit Cards which the bank offers to its valued customers, zero in on one of the credit cards, which suits your needs and requirements. Once the card is selected now proceed to fill in the application form.

Enter all the details as required on the application form

? Email ID:

? Mobile Number

? Do you have a Citibank Savings Account

? Personal Data

* Name

* Date of Birth

* PAN

* Nationality

? Professional Details

* Profession

* Company Name

* Designation

? Address for Communication

? Preferred mailing address: Office or Residence

After filling up all the required fields submit the application online and on receipt of your application, the bank will examine the credibility of the information provided in the application form. Based on the eligibility criteria of the applicant, the bank will decide whether the applicant has to receive a credit card or not.

Eligibility Criteria to apply for Citibank’s Credit Card

? Prospective Applicant should be in the age group of 18 to 70 years.

? Applicant should have a permanent monthly income.

? Should have a good CIBIL score.

? Applicant should be a resident of India or a Non-Resident Indian.

Documents Required for Applying for Citibank’s Credit Card

? One Passport Size Photograph

? PAN Card

? Income Proof – Pay Slip for the last three months or latest 1 or 2 months salary slips or Income Tax Return or Latest Bank Statement for 3 months or Form 16

? Identity Proof – Bank Statement or Aadhaar Card or Election Voter ID or Driving License

? Address Proof – Passport or Driving License or Election Voter ID or Ration Card or Rental Agreement or Bank account statement?

Why choose Citibank’s Credit Card?

Citibank’s credit cards offer the best reward schemes to its valuable customers. It has a unique feature of having an international presence and recognition. The cards are designed to meet varied day to day needs of the customers.

? Best Reward Points

Citibank’s credit cards provide reward points during every purchase and the same can be redeemed for securing vouchers, special deals and at some of the merchandise.

? Insurance Benefits

Most of the Citibank’s credit cards comes with insurance coverage in case of any unforeseen events. It includes travel accident coverage, health insurance, and lost luggage insurance.

? An assortment of Credit Cards

Citibank has designed a Credit Card by keeping in mind different types of customers and their personal requisites. There is a card for each and every segment of niche customers. One can choose from the available options which best suit their needs.

?What is Cash Limit?

A portion of the credit limit assigned to your credit card account can be used for withdrawing cash. This is called as “Cash Limit” the assigned Credit limit is inclusive of the cash limit.

Cash withdrawal from the credit card is subject to the applicability of interest charges and cash withdrawal fee.

Citibank Credit Card PIN Generation

You have to trigger the card after you collect your Citibank Credit Card by obtaining the PIN. Your card shall be unlocked and ready to use once the PIN has been configured successfully. Below given are the different process to generate Citibank Credit Card PIN. Scroll down and get to know about all the process and steps.

Citibank Credit Card PIN Generation via Net Banking Account

  • Visit the Citibank Credit Card site and Log in with your net banking account
  • Go to credit card options and click on Change PIN.
  • Now you will get an OTP from the bank on your registered mobile number.
  • Enter the OTP on the requited section and click on Continue to proceed further.
  • Now create the PIN of your choice and Re-enter the same on the required section
  • Now you will see a successful message on the screen and you will get the same on your registered mobile number.

Citibank Credit Card PIN Generation via ATM

  • Go to the nearest Citibank ATM and insert your credit card to start the process.
  • On the next page enter your existing credit card PIN.
  • Now tap on Change PIN option
  • Now you will get an OTP from the bank on your registered mobile number.
  • Enter the OTP on the requited section and click on Submit to proceed further.
  • Create the 4-digit PIN of your choice and Re-enter the same on the required section
  • Now you will get a successful message on your registered mobile number.

Citibank Credit Card Payment

The users of Citi Credit Card can choose from an array of options to pay the credit card bills. They are?

Citibank Online – Standing Instruction: The Citibank online credit card payment option helps the users to set up a standing instruction to pay either minimum amount due or total amount due.?

Citi Mobile: The Citi Mobile is also one of the most convenient payment options to make a payment towards the Citibank credit card. It is one of the simple methods used to pay credit card bills and is done using the mobile phone. Visit the m.citibank.co.in to pay the credit card bills using your mobile phone.?

Individuals who opt to pay Citi Credit Card Bill can do so using other bank accounts through any one of the below – mentioned methods:

RTGS: Under this system, payments initiated by customers before cut – off will be credited to the card account before the end of the same business day. Funds request transfer before 4:30 pm on weekdays and on working Saturdays will be credited on the same day. Funds request transfer which is raised post 4:30 pm on non-working days will be credited on the following working day.?

Citi Samsung Pay

Citi credit card has collaborated with Samsung Pay Feature, the world's smart and fastest way of payment. Samsung Pay is a convenient and easier to use mobile payment platform that can be used to make purchases almost everywhere. By utilizing new technologies like Magnetic Secure Transmission (MST) and Near Field Communication (NFC), Samsung Pay allows users to pay with Citi Credit Cards using your Samsung Smartphone. Presently Samsung Pay only supports in-store payments and can not be used in online transactions. Users nothing to do more just update your Samsung Smartphone to the latest android version and get automatically Samsung Pay feature in your mobile. Samsung Pay provides an easy, safe and convenient payment service that does not allow your wallet to be checked. Samsung Pay allows checkout quick and easy by using your qualifying device to make secure one-touch transactions.

Eligible Devices

  • Samsung Galaxy A series
  • Samsung Galaxy S series
  • Samsung Galaxy Note Series
  • Samsung Galaxy Tab Series
  • Samsung Galaxy J series

Which Citi Cards are eligible for Samsung Pay?

  • Citi Reward Credit Card
  • Citi Premier Miles Credit Card
  • Citi Cash Back Credit Card
  • Citi Prestige Credit Card
  • Citi Rewards Domestic Card
  • Citi Ultima Credit Card
  • Indian Oil Citi Credit Card
  • First Citizen Citi Credit Card
  • Indian Oil CitiBusiness Card
  • CitiBusiness Credit Card

Features of Citi Samsung Pay

  • An applicant can add Citi Credit Card on up to 4 Samsung Devices
  • You can use the Samsung Pay feature virtually everywhere just with a tap to complete the transaction.
  • Samsung Pay, however, will not operate with card readers where the inserting of your card into the reader is mandatory.
  • Almost all merchants are able to accept Samsung Pay through NFC or MST consoles, rendering Samsung Pay a widely accepted mobile payment platform on the market.
  • Samsung Pay also involves domestic and international merchants.
  • Samsung Pay provides Samsung KNOX technology to secure your payment.
  • Applicants are able to view the last 10 transactions made with Samsung Pay on your Citi Credit Card.
  • Applicants are enable to receive reward points if any transaction made with Samsung Pay.

What is a Device Card number?

Your actual credit card number will never be saved on the device or revealed to the seller for heightened security. Alternatively, the credit card number will be substituted by a different virtual number (I.e Device Card number, accessible on the left part of the card in Samsung Pay screen and in the main app when displaying your approved Citi Cards) any time you add a new card to your mobile. The device card number will then be forwarded to the retailers instead of the actual purchase card number.

If the transaction is was made using Samsung Pay, your transaction history on your monthly statement or CitiBank Account will display the last 4 digits of the consequent device card number instead of your physical card number.

How to start Samsung Pay?

  • Sign into Samsung Pay with your Samsung Pay Account.
  • Setup your Samsung Pay PIN or Fingerprint, this will be used for all your Samsung Pay purchases.
  • You will be asked to check your fingerprint through Samsung Pay. You will then be asked to create a Samsung Pay PIN.
  • Now you are done with Samsung Pay setup and you can add your Citi Credit Card.

How to Add Citi Credit Card on Samsung Pay?

  • Open Samsung Pay app on your Samsung device and select “Add Card”
  • Place your card on a flat surface.
  • Scan your Citi Credit Card using Samsung Pay to read the card number or you can add your card details manually.
  • Carefully read the Terms and Conditions and accept it.
  • Citi review the request to add the Citi Credit Card to Samsung Pay and ensure security for your account.
  • To complete registration you must complete the verification process which include Call to Bank and SMS.
  • If you select the Call Bank option to complete the verification you will need to dial CitiPhone Helpline Number +18602102484.
  • If you select the SMS process an OTP will be delivered to your registered mobile number which you will need to enter to complete the verification process.
  • When the authentication process is completed and accepted, the Samsung Pay App will show a photo of your credit card and now you are eligible to use Samsung Pay.

How to use Samsung Pay in-store purchases?

  • Swipe up from the bottom of the screen to open Samsung Pay.
  • Swipe left or right to select Citi Credit Card from which you want to pay.
  • To authorize the transaction verify with your fingerprint or 4-digit Samsung Pay PIN.
  • If the merchant has an NFC reader, just tap your phone on the NFC reader to complete the transaction.
  • If the merchant is using Non-NFC system, place your mobile next to the magstripe swipe slot within the 5cm range and authenticate via your Citi Credit Card APIN for domestic purchases.

Citibank Credit Card NEFT Payment

Since you know that Citibank offers various methods of payment via credit card, you can also pay your credit card charges through NEFT (National Electronic Fund Transfer). NEFT helps you to pay through your bank account details. The payment is done instantly with some appliable charges. The procedure for making Citibank credit card payments through NEFT is provided below.

Add your Citibank credit card as an NEFT payee to your non-Citibank account and trigger payment

While adding a payee please look through the following details

  • Payee Name?: Name of the payee as it appears on your Citibank Credit Card
  • Bank Name?: Citibank N.A
  • Payment Account Type?: Select Any Account Type
  • IFSC Code?: CITI0000003 (Customers residing in any City can initiate a payment using CHENNAI IFSC code)
  • Branch Address?: CHENNAI (Customers residing in any City can initiate a payment using CHENNAI as branch address)
  • Now make the payment to the card through NEFT
  • The payment must be done before 05:30 P.M on weekdays and working
  • Fund transfer made on non-working days will get executed on the mentioned working days

Citibank Credit Card Bill Desk

Citibank Credit Card Bill Desk is an online bill paying platform to address the problem of most of us when it comes to paying bills. It also helps through the online medium potential for better arranging and handling our bills while minimizing the shortcomings in conventional bill payment systems.

Features of Citibank Credit Card Bill Desk

  • The 24x7 bill desk portal allows you to pay for your Citibank Credit Card bill with any device no matter where you are.
  • You can monitor the status of all current bills and payments with Citibank Credit Card Bill Desk service
  • Your ongoing bills and expenses will be paid automatically using the auto pay feature provided by bill desk portal for Citibank Credit Card
  • Get email alert for all your transactions and payments
  • You can monitor the expenditure history of the Citibank Credit Card with the Expense Analysis feature
  • Get customer assistance 24x7
  • With bill desk service comfortably manage all your records and credit card bill of Citibank

Who can pay by Bill Desk

  • Any property holder
  • Small commercial business
  • Non-Agency Banks
  • Trusts and Corporates
  • Government organizations and Public Sector Undertakings
  • Private Firms and Companies

Citibank Credit Card Payment by Bill Desk

  • Visit the link https://www.billdesk.com/pgidsk/wap/citicard/citicard_detail.jsp
  • Enter your credit card number and retype the same on the below section
  • Enter your valid email id and mobile number for the verification process
  • Enter the payment amount and select the bank from the drop-down box.
  • Review all the entered details for any error and click on Epay Now
  • Once the payment is done you will see a transaction acknowledgment on the screen

Citibank Credit Card App

Citibank IN is a mobile app provided by Citibank for all the Indians which allows you to take complete access to all your credit card. The app can be downloaded by both Android and Apple users as it is available on Google lay Store as well as the App Store. Log in with your Net Banking Id, Password and manage your credit card, no matter where you are. Scroll down and get to know the features and benefits of Citibank IN and how to use it.

Benefits of Citibank IN

  • View all your credit card information and transaction in one place
  • Get e-statement for all your credit card transaction
  • Pay your credit card dues with EMI facility
  • Upgrade your credit card limit
  • Block and report the lost credit card in?case of any fraudulent activity
  • Replace your old credit card with a new one with few simple steps
  • Change your credit card pin, anytime anywhere
  • Get all Citibank Credit Card offers in the app
  • Get access to request for a loan and pay the loan amount with an attractive interest.
  • Check your passbook and manage your spending
  • Transfer your fund from one bank to another more conveniently with numerous Citibank Payment option
  • Get alert for your credit card dues and transactions
  • Get access to pay all your bills with different bill payment options
  • Get 24x7 customer support
  • Check your credit card status
  • Stay updated with your reward points balance and redeem for online shopping and offers
  • With enhanced security of m-PIN and make your transaction more convenient and hassle-free
  • Send and receive money through NEFT, IMPS and RTGS & UPI
  • Locate nearest Citibank branch and ATM
  • Get auto-linking of all accounts of the customer ID (Savings, Current, CC, OD, Loan, PPF accounts)
  • Get enhance security of Fingerprint sensor mapped in the Citibank Bank Mobile Banking app
  • With AutoPay feature set up automatic payments and never miss due dates.
  • Check your Demat Account balances on the Citibank Bank MobileBanking App and quickly navigate to your Citibank Securities App.
  • Invest/Redeem in Mutual Funds online and view current Mutual Fund portfolio
  • Create your own ‘@Citi’ Virtual Payment Address & transfer funds instantly via UPI without an account number or IFSC
  • Set your daily transaction limits for Point of Sale & e-Commerce transactions
  • Get in touch with your Relationship Manager in the app, anytime anywhere you want
  • Redeem the reward points for an exciting range of redemption options including garments, home appliances, cosmetics, gift vouchers, airline miles
  • Register with Snapshot feature and get your account balances and credit card details without having to log in every time

Register and Download Citibank IN

  • Go to Playstore or App Store
  • Search for Citibank IN and tap on Install
  • Open the app and under the drop-down menu of Account Information, select Credit Card
  • Enter your Citibank Credit Card details and agree with the Terms and Conditions
  • Tap on Proceed for the further process
  • Now you will receive an OTP on your registered mobile number
  • Enter the OTP on the required section and tap on Continue and Choose User Id
  • Choose your User Id and tap on Proceed to Choose IPIN
  • Create IPIN of your choice and tap on Confirm
  • Now you will see the successful message on the next page

Citibank Credit Card Login

Through CitiBank Net Banking services, login with your Net Banking Id, Password and explore a world of convenience just with a few taps. Applicants can use unique benefits like high security for safe online banking, view the details for all your accounts, online password regeneration & unlock user-id instantly. Get all updates and offers on your credit card which is specially designed for you. Access all the features and get minimum interest rates on your credit card with a flexible repayment option. No matter where you are just with your CitiBank NetBanking Id and Password you can explore the world of benefits and offers anytime anywhere. Scroll down and get to know the features and benefits of Citibank Netbanking and how to use it.

Features

  • It's secure
  • It's fast, easy to use and convenient
  • It allows you to complete all your banking transactions instantly at the comfort of your home/workplace
  • Get 24x7 customer service
  • View and update your profile details like mobile number, email id, Aadhar Card number and more
  • Apply for New Debit Card, Upgrade your existing Debit Card, Apply for Image Debit Card, Apply For Priority Pass, Apply for Card Protection Plan
  • Pay your Insurance, DTH Bills, Mobile Bills and Utility Bills by Citibank Easy Billpay.
  • Check the status of your applied check.
  • Now make your travel more friendly and book your flight, bus and hotels through online service.?
  • Get unique transaction services like Request for a check book, Payment gateway registration, Re-generate debit card PIN, Activate/Deactivate Debit Card, Activate/Deactivate Debit Card for International Usage, Link Accounts
  • Apply online for Citibank Insurance Policy
  • Apply for New Debit Card, Upgrade your existing Debit Card, Apply for Image Debit Card, Apply For Priority Pass, Apply for Card Protection Plan
  • You can add new billers according to their location
  • Check your credit card score
  • Update your nominee in accounts and FD/RD
  • Get notification about your next credit card payment date.
  • Get all personalized alerts and reminders for purchases, weekly balance, credit limit and more
  • Get to know about your nearest Airport Lounge instantly
  • Get 100% online security on your card
  • Get access to credit card hotlisting
  • Withdraw your card sub-limit
  • Set your sub-limits
  • Set your net limits
  • Manage your international travel details
  • Add or manage beneficiary as per you want.
  • Increase your credit limit and also upgrade your credit card.

Benefits

Achieve your everyday banking needs with the award-winning No.1 online banking service. Scroll down and know what makes the Citibank Net banking services holding No.1 position.

Monitor Your Account

  • Get transaction details for all your account
  • View and download statements of the last 18 months
  • Sign-up and get CitiAlerts for all your transactions.
  • Link your accounts with a single login
  • Get spend analyzer feature and track your spend pattern

Manage your account

  • Instantly get your User-Id and Password to access your account online
  • Update your mailing address, phone numbers and E-mail address anytime anywhere
  • Sign-up and view or download your e-statements
  • View or edit your Standing Instructions on your account.
  • Send us your queries securely using the mailbox option.
  • Check the status of your check and re-order Cheque Books.
  • With self-help 24x7 tool, "Ask Me" get your queries solved.

Operate your account

  • Get demand draft order facility
  • Transfer funds online between your third party accounts with Citibank, or any other bank account via NEFT, RTGS or IMPS
  • Choose from over 100 Billers in India to pay your utility bills or insurance premium.
  • Repay your Home Loan amount from your linked Citibank Account.
  • Get access to your personal loan details online.
  • Invest/Redeem in Mutual Funds online and view current Mutual Fund portfolio
  • Make RD or FD and get premature withdrawal online.

How to Login

For existing User

  • Go to the official site of Citibank.
  • Now click on Login which is located in the top bar of the page.
  • Now enter your User Id and IPIN.
  • Now click on Login and explore.

For New User

  • Go to the official site of Citibank.
  • Now click on First Time User? Register Now, which is located in the left bar of the page.
  • On the next page enter your account information, Agree with the Terms and Conditions
  • Review your all entered details and click on Proceed.
  • Now you will be redirected to the Authenticate Account Information page, where you will have complete the OTP process. To receive an OTP, SMS GETOTPto 52484. Or else give a missed call on 9880752484 to receive OTP. (Note- You will get OTP REQUEST NUMBER on the same page).
  • Now enter the OTP on the required box and click on CONTINUE AND CHOOSE USER ID.
  • On the next page Enter the User Id of your choice and click on PROCEED TO CHOOSE IPIN
  • On the next page enter IPIN of your choice and click on CONFIRM.
  • On the next page, you will see the successful message, click on Login on the same page.
  • Now enter your new User Id and Password, click on Login and start exploring.

Citibank Credit Card Status

To know the status of your applied Citibank Credit Card you can track it online or offline by using your Application Reference Number.

Online Procedure

Below given are step by step tutorial for online method.

  • Go to the official site of Citibank
  • Now click on Credit Card which is located on the top bar of the page.
  • Now a drop-down menu appears, click on “Track Application Status”
  • Now you will be redirected to the new page which will be displayed as Check Your Credit Card Application Status Here.
  • Enter your Application Reference Number and Mobile Number on the required box.
  • Now click on submit to see the status of your credit card.

Offline Procedure

An applicant can also track the status of the credit card through offline mode.

  • One of the easiest mode is to call customer care to track the status. The customer has to give a call on the tollfree number 1860 210 2484 to solve the credit card related queries.
  • Or else an applicant can also go to the nearest Citibank. Meet any Credit Card representative, provide the Application Reference Number and track the status of your credit card instantly.

Citibank Credit Card Lost

Citibank Credit Cardholders who have lost their card can easily raise complaints to the customer support team. Customers can reach to the customer support executive through tollfree numbers, email, SMS and by writing to the grievance officer. Apart from this, the bank offers many ways to block the cards like Netbanking, Phonebanking or by visiting the nearest branch. Scroll down and know the step by step guide to block your Citibank Lost Credit Card.

Reasons to block Citibank Credit Card

  • If your credit card is lost or stolen
  • If your credit card has been stuck in the ATM Machine
  • If any fraud transaction was made in your card
  • Used your credit card for cash withdrawal but the money was not dispensed

Steps to take for Citibank Credit Card Lost

Go for below-given steps to reduce damage to your credit card caused by a potential misconception

  • Make numerous copy of your credit card and keep the name and number of the issuer safely whom you want to contact after the lost of your credit card
  • Keep the details of the issuer in a safe place and take it with you when you travel
  • Don't keep the details of the issuer and your credit card in the same place
  • Report the bank immediately by calling to the customer service numbers
  • Call the credit card bureau and request that a fraud alert be placed on your credit profile

How to block Citibank Credit Card via Netbanking

  • Login to Citibank Netbanking service with your Netbanking Id and Password.
  • Click on the Credit Card tab
  • Now you can see all the credit cards registered under Citibank Netbanking services.
  • Under Other Services and Queries, select Report Lost or Stolen
  • Now select your credit card you are willing to block
  • After completing the process the selected credit card will be blocked and new credit card will issued

How to block Citibank Credit Card via Phonebanking

  • Open the Citibank mobile app
  • Login with your Username and Password
  • Click on the Credit Card tab
  • Under credit card, select report lost or stolen
  • Now select your credit card you are willing to block
  • After completing the process the selected credit card will be blocked and new credit card will issued

How to block Citibank Credit Card via Online

  • Visit to the Citibank Credit Card website
  • Click on Citi Help, which is located on the top bar of the page
  • Click on Report Lost/Stolen Card
  • Click on Login Now and then click on Cards Tab
  • Click on Report Lost/Stolen Card under the left-hand menu bar
  • Mention the card details and click on Submit Request
  • Review your all entered details and click on Confirm
  • Your card is canceled and a new card will be issued for you

How to block Citibank Credit Card via Offline

Applicants who lost their credit card can also go through offline process by calling the customer support or by visiting the nearest branch

Call on the number- 1800 267 2425 to block your lost card

Or visit the nearest branch with your lost credit card details to block the card. The bank executive will ask for identity proof for the verification process.

Citibank Credit Card IFSC Code

Citibank Credit Card IFSC Code is an alphanumeric 11-digit key used by NEFT to pay the pending credit card bills via online banking. Applicant can do this by adding the credit card as a beneficiary.

  • Citibank Credit Card IFSC Code is CITI0000003
  • The first four characters CITI reflects the bank's name and the fifth character zero is kept aside for potential use.
  • The last 6-digits usually signifies the division of the bank that supports the payment of credit card bills

How to know the Citibank Credit Card IFSC Code?

  • To know about Citibank Credit Card IFSC Code, an applicant have to go through easy and simple process. This code can be found online on various websites.
  • The applicant can also directly contact to the bank for the same.
  • Using the correct IFSC Code is very essential in order to avoid any kind of troubles.
  • The card will first have to be enrolled as a beneficiary to receive payment from any bank account, in order to allow Citibank Credit Card bill payment via NEFT.
  • Apart from the account number, the 16-digit card number is used and the name as on the card is used as the name of the account holder.

Process to pay credit card bill using IFSC Code

Credit cardholders who do not have Citibank Bank saving account can pay their credit card bills through NEFT using IFSC Code. Go through the below process to make the payment complete

  • Log in to the Citibank Netbanking with your Username and Password
  • Register your credit card as a beneficiary
  • Make the payment using NEFT to the credit card

Citibank Credit Card PIN Change

When you are approved for a card, you'll get a PIN code for your Citi credit card. After you obtain and unlock your new Citi card, from 5 and 10 business days later you will receive a PIN number via mail. The mail will contain your PIN or Personal Identification Number of four digits. Through a PIN, you can use your Citi credit card to cash out 24 hours a day from every ATM. You'll have the option with your mailing to change your PIN that might be simpler for you to recall. To do so, please call the number provided with your mailing, and make sure your new PIN is handy. Just follow the voice instructions and create a new 4-digit PIN to confirm. Or else you can also change the PIN online. Scroll down and follow the entire process.

  • Visit the Citibank Credit Card portal and login with your user id and password.
  • Now Under Services, click on Credit Card Services.
  • Click Request/Cancel Credit Card PIN, under the Card Management menu.
  • Now you will be given three options to change the PIN
  • Select the option and click on "Submit" to complete the process.

Citibank Credit Card Statement

The credit card statement from Citibank is a key financial document that provides insight into the overall purchases made with the card during the last billing cycle. Citibank Credit Card Statement contains the following details:

  • Billing date for payment
  • Total Amount Due
  • Transaction details made in the billing cycle
  • Active EMIs
  • Account Summary
  • Reward Points earned
  • Opening and Closing Balance of reward points
  • Disbursed reward points
  • Adjusted reward points

The account overview further shows the details of the previous month's balance, payments, purchases, balance transfers, cash advances, fees, interest rate charged in that month, current balance, available credit, closing date of the statement and the billing cycle days.

Benefits of Citibank Credit Card Statement

  • You can download the credit card statement of the last 18 months
  • The statement is Password protected, Secure 128-bit encrypted
  • Get fast, convenient and Eco-friendly services
  • You can login to Citibank Netbanking and generate an unmasked statement which you can use to file your tax papers electronically.
  • You can login to Citibank Online and request a duplicate statement.

How to Register to get e-Statement

New user can go through below given process for registration

  • Visit to the Citibank Credit Card website
  • Click on Credit Card which is located on the top bar of the page
  • Click on Statement on Email
  • Click on Register Now
  • Login to the Citibank Online Netbanking services and click on the register tab on the statement page
  • Call to the 24x7 customer service and place a request for register

How to download e-Statement

  • Visit to the Citibank Credit Card website
  • Click on Credit Card which is located on the top bar of the page
  • Click on Statement on Email
  • Login to the Citibank Online Netbanking services and download your credit card statement

Citibank Credit Card Bill Pay

Citibank is offering one of the top platform for all your payment as it has more than 200 billers to choose from and pay. No matter where you are just with your CitiBank NetBanking Id and Password you can pay your all utility bills anytime anywhere. Scroll down and get to know the features and benefits of Citibank Credit Card Bill Pay.

Benefits of Citibank Credit Card Bill Pay

  • Make secure and hassle-free payments
  • Get all service without any hidden charges
  • Get notifications and reminders for your payments made
  • Once register get the bill details for future payments for the same biller
  • Get Confirm & Pay feature on bill payment if you want to view your bill amount before you make the payment. Citibank will track your bill and notify you when your bill is received.
  • With a one-time bill payment option, you can make an immediate payment for your bill. Save the details and add the biller to your 'Biller List' for future payments.
  • With Auto Bill pay option, make your bills paid automatically. Get notifications for online payments made for your reference.

Citibank Offers to methods for Credit Card Bill Pay

Citibank Easy Bill Pay

By signing on Citibank Credit Card Online, make your payments to over 50 billers. To create one time payments to billers, easily authenticate the request with your User Id and Password.

Citibank Online Bill Pay

With Citibank Online Bill Pay make your payments to more than 200 billers. Register yourself to get the bill details for future payments for the same biller

Citibank Credit Card Rewards

Shop more and Earn more, with Citibank Rewards Programme get more out of your money every time you shop. Citibank Reward Programme gives you a wide range of redemption options including jewellery, fashion accessories, garments, home appliances, electronic equipment, cosmetics and much more. Redeem the reward points for an exciting range of redemption options including garments, home appliances, cosmetics, gift vouchers, airline miles and donation to charities. Scroll down and get to know about Citibank Rewards Programme.

Rewards catalog with Citibank Credit Cards

  • Citi Rewards Card- Spend a minimum of Rs 125 and get 1 Point
  • IndianOil Citi Titanium & Platinum Card- Spend a minimum of Rs 150 and get 1 Point
  • Citi PremierMiles Card- Spend a minimum of Rs 100 and get 4 miles
  • Citi Cashback Card- Spend a minimum of Rs 200 and get 1 point
  • Citi Corporate Card- Spend a minimum of Rs 125 and get 2 point
  • First Citizen Citi Titanium Golden Glow Credit Card- Spend a minimum of Rs 100 and get 1 point
  • Citi Prestige Credit Card- Spend a minimum of Rs 100 and get 1 point

Rewards catalog as per the categories

  • Spend a minimum of Rs 125 on Apparel, Departmental Stores & Featured partners with Citi Rewards Card and get 1 point
  • Spend a minimum of Rs 150 on IndianOil Outlets & Featured partners with IndianOil Citi Titanium & Platinum Card and get 4 point
  • Spend a minimum of Rs 150 on Grocery Stores with IndianOil Citi Titanium & Platinum Card and get 2 point
  • Spend a minimum of Rs 100 on Airline Spends & Featured partners with Citi PremierMiles Card and get 10 miles
  • Spend a minimum of Rs 200 on Movies, Telephone & Utilities with Citi Cashback Credit Card and get 10 points
  • Spend a minimum of Rs 100 At Shoppers Stop with First Citizen Citi Titanium Golden Glow Credit Card and get 5 points
  • Spend a minimum of Rs 100 At Shoppers Stop Exclusive Labels with First Citizen Citi Titanium Golden Glow Credit Card and get 7 points
  • Spend a minimum of Rs 125 at Hospital and Utility with First Citizen Citi Titanium Golden Glow Credit Card and get 3 points
  • Spend a minimum of Rs 100 at on International transactions with Citi Prestige Credit Card and get 2 points

How to earn Citibank Reward Points

  • Spend with your Citibank Credit Card and get rewards on every category
  • Depends on the type of credit card you hold you can accumulate more points on your spending at retail stores, travel bookings, movies and more.

Redemption of Reward Points towards Air Miles Transfer

  • Spend a minimum of Rs 100 with Citi PremierMiles Card and get 4 miles
  • Spend a minimum of Rs 125 with Citi Rewards Card and get 1 point
  • Spend a minimum of Rs 150 with IndianOil Citi Card and get 1 point
  • Spend a minimum of Rs 100 with Citi Prestige Card and get 1 point
  • Spend a minimum of Rs 125 with Citi Corporate Card and earn 2 points

Citibank Credit Card Referral

For a prospective customer who does not yet have a credit card, it is an ONLINE credit card referral program.Through this program, individuals can refer their friends and family to apply for a new Citibank credit card. The referrer will get Rs. 250 worth Flipkart as the referral reward for every valid application received. Sellers listed on flipkart.com can use e-gift coupons for purchases. A legitimate application says the individual being referred has submitted according to the campaign terms. The referral program is solely for issuing new credit cards and not for add-on cards.

How reward is credited to the referrer

The referral reward is sent directly to the email ID specified on the referral form. There is a cap of Rs. 5,000 cumulative vouchers which can be processed to a single referrer. It covers all the rewards the referrer has received in a financial year for all the credit card referral campaigns operated in a fiscal year. Therefore, if more individuals have been referred by a referrer and are eligible for more than Rs. 5,000 referral reward, the cashback would still be limited to Rs. 5,000.

Citibank Credit Card Loan

Citibank credit card loan is a customized funding program operated by Citibank that requires the unpaid credit balance on the credit card as a loan to raise funds. It is a pre-approved loan and you only have to apply for the loan against your credit card. Citibank Credit Card Loan is very flexible in terms of its usefulness. The bank would not impose a variety of conditions on the loan. All individuals who hold credit cards issued by Citibank and have a large remaining portion of their credit limit can enable the use of the loan which is offered directly by the bank.

For this kind of loan, the terms and conditions, as well as age restrictions and income requirements as specified for credit cards, may apply. The amount of the loan against Citibank Credit Card is based on the individual's outstanding credit cap. The loan is triggered by the bank according to the available credit limit value. Citibank can even in certain situations approve a loan that crosses the credit cap. You can avail of a minimum amount of loan via the same facility but the facility is based on Citibank's discretion and also your financial stability.

Offers with Citibank Credit Card

Citibank offering exclusive and unique offers to its customers. Applicants can get offers and discounts on dining, travel and movies which are specially designed for them. Scroll down and get in touch with the current offers offered by the bank.

MakeMyTrip Domestic Offer

  • Book domestic flights and get Rs 1000 instant discount
  • Use the offer code- FLYNOW
  • Spend a minimum of Rs 5000 on your booking to avail the offer
  • Offer is valid till 28th April 2020

MakeMyTrip International Offers

  • Book International offers and get 10% off on your booking
  • Use the offer code- CITISUPER
  • Spend a minimum of Rs 20,000 and get a maximum discount of Rs 7500 per card
  • Offer is valid till 25th April 2020

Booking.com Offer

  • With Citibank Credit Card get 10% cashback on hotel bookings at Booking.com
  • Offer is valid till 31 December 2020

New Offers

  • Book your dinner with your loved one through EazyDiner app and get 20% cashback up to Rs 500. (Offer valid till 4th February 2020)
  • Get a dining offer of 15% discount on restaurants at Mumbai & Hyderabad airport. (Offer valid till 30th June 2020)
  • Get complimentary access to Golf Games and Lessons per month at selected places.

Joyalukkas Offer

  • Get Rs.3,000 Off on a minimum purchase of Rs.50,000 on Diamond jewellery at Joyalukkas’ store
  • Get 25% off on Gold jewellery making charges at Joyalukkas stores. Offer is not valid on Gold coins and Gold bars.
  • Offer is valid till 30 June 2020

VISA Credit Card Offer

  • Get 20% Instant savings across Tresmode website. (Offer is valid till 30 September 2020)
  • Get 30% Instant Savings on Fitternity One Pass Red and 50% Instant Savings up to a maximum discount of Rs.750 on Fitternity Pay-Per-Session. (Offer is valid till 30 September 2020)
  • Get Additional 10% off on Caprese Website. (Offer is valid till 31 September 2020)
  • Get 10% off on Ellementry Website (www.ellementry.com). (Offer is valid till 30 September 2020)

Dining Offers

  • Get 15% off on total bill at The Second Wife Restaurant. (Offer is valid till- 30th April 2020)
  • Get 20% off on total bill at Bermuda Triangle Restaurant. (Offer is valid till- 30th April 2020)
  • Get 20% off on total bill at Headphones, New Delhi (Offer is valid till- 30 April 2020)
  • Get 15% off on Food and Soft Beverages at Sindhoora Gardenia, Bangalore (Offer is valid till- 30 April 2020)
  • Get 15% off on Food and Soft Beverages at Spellbound, Noida (Offer is valid till- 30th April 2020)
  • Get 15% off on food and beverages at Rendezvous - Monotel, Kolkata (Offer is valid till- 31st May 2020)
  • Get 15% off on food and beverages at M Lounge - Monotel, Kolkata (Offer is valid till- 31st May 2020)
  • Get 15% off on total bill at Tram Deepo, Kolkata (Offer is valid till- 30, April 2020)
  • Get 15% off on total bill at Tangerine, Kolkata (Offer is valid till- 30, April 2020)
  • Get 15% off on food and beverages at Mirage – The Stadel, Kolkata (Offer is valid till- 31st May 2020)
  • Get 15% off on food and beverages at Heka – The Stadel, Kolkata (Offer is valid till- 31st May 2020)
  • Get 15% off on food and beverages at First Innings Multicuisine Restaurant - The Stadel, Kolkata (Offer is valid till- 31st May 2020)
  • Get 15% off on food and beverages at Anti Pasti: Multicuisine 24x7 - Hotel Golden Tulip, Kolkata (Offer is valid till- 31st May 2020)
  • Get 15% off on food and beverages at Noir - Hotel Golden Tulip, Kolkata (Offer is valid till- 31st May 2020)
  • Get 15% off on food and beverages at Orko'ss Restaurant, Kolkata (Offer is valid till- 31st May 2020)
  • Get 15% off on food and beverages at Pepper Chino, Kolkata (Offer is valid till- 31st May 2020)
  • Get 15% off on food and beverages at Teekha, Kolkata (Offer is valid till- 31st May 2020)
  • Get 15% off on food and beverages at Jazbaa, New Delhi (Offer is valid till- 30st April 2020)
  • Get 15% off on food and beverages at The Country House, Kolkata (Offer is valid till- 30st April 2020)
  • Get 15% off on food and beverages at Mio Amore Restaurant, Kolkata (Offer is valid till- 31st May 2020)
  • Get 15% off on food and beverages at Khalsa Parivar Restaurant, New Delhi (Offer is valid till- 30, April 2020)
  • Get 15% off on food and beverages at Khaaja Chowk, Gurugram (Offer is valid till- 31 May 2020)
  • Get 20% off on food bill at Tandoor & Grillz, New Delhi (Offer is valid till- 31 May 2020)
  • Get 15% off on food and beverages at Shangri La, Mohali (Offer is valid till- 31 December 2020)

Citibank Credit Card Customer Care

Call on the below-given toll-free number to solve your any credit card related query.

1860 210 2484

For customers calling from outside India, can give a call to?+91 22 4955 2484.

To block your credit card give a call to 1800 267 2425

Apart from this, you can send an email to solve your credit card related query. Kindly send a mail to the below-given mail address:

principal.nodal.officer@citi.com?

FAQs

Q: What are the different categories of credit cards Citibank India offers?

A: Citibank India offers credit cards in different categories such as follows:-

Travel Credit Card: Citibank Premier Miles Credit Card
Shopping Credit Cards: Citibank Rewards Card, Citibank Rewards, Domestic Credit Card, Citibank Cashback Credit Card, First Citizen, Citibank Titanium Credit Card, and Citibank Platinum Credit Card
Fuel Credit Cards: Indian Oil Citibank Platinum Credit Card and Indian Oil Citibank Titanium Credit Card.
Lifestyle Credit Card: Citi Prestige Credit Card.
Cash Back Credit Card: Citi cashback credit card

Q: How are Citibank credit cards useful for international transaction purpose?

A: Citibank India offers credit cards which can be used internationally, which means that is it can be used in India and abroad as well. Credit Cards, however, cannot be used to make foreign currency transactions in Nepal and Bhutan. Customers can also get domestic-only cards available with Citibank like the ‘Citibank Rewards Domestic Card’ which can only be used in India and at Indian web portals.

Q: How can I redeem my credit card reward points?

A: Rewards points accumulated on any Credit card offered by Citibank are redeemable at partner outlets against fuel, gift vouchers, air miles, cashback or at online shopping outlets. To know about the eligibility criteria for your credit card contact Citibank credit card customer support.

Q: What are the features & benefits of Citibank Corporate Card?

A: The following are the features and benefits of Citibank Corporate Card

· Citibank Corporate Card is a tailor-made card which aims to meet the credit needs of corporate employees.
· All the cards issued under this scheme can be centrally monitored with single window access which makes it easy for the accounts department to manage expenses.
· For the employees, travel hassle-free and earn exciting rewards.
· As a Citibank corporate credit cardholder, you not only get to use this card for work-related expenses but also become eligible for special deals on shopping, travel, entertainment, spas, golf, hotel stays around the world.

Q: What does travel insurance cover? Do I need it?

A: Your Travel Insurance policy covers:

· Cashless treatment in case of medical emergencies for up to $1, 50,000, during your stay abroad.
· Expenses incurred due to loss/delay of checked in baggage.
· Delayed/cancelled trip expenses.
· Loss of Passport / Visa or other travel documents.
· Legal third party liability of up to $1, 00,000.
· Your home contents in India against fire & allied perils, up to Rs.1, 00,000.
· Travel shield Single Trip Insurance is your best travel companion on whom you can count on.

Q: What are the features of the Citibank PremierMiles Credit Card?

A: PremierMiles Credit Card is specially crafted to suit the travel needs of a person who is a frequent air traveller by offering Air Miles and travel insurance cover.

Features & Benefits of Citibank PremierMiles Credit Card:-

· Specially designed for the frequent flyers, PremierMiles card comes with Air Mile points for every travel booked using the card.
· Air Miles can be redeemed across 100 domestic and international airlines.
· Cardholders stand to get 10 Miles for every Rs.100 spent on airline transactions. 3000 Miles are awarded upon card renewal.
· PremierMiles card offers complimentary access to premium airport lounges located across India.
· Other features which are inclusive in the card include travel insurance coverage, loan on credit card and exclusive travel & dining offers.

Q: What are the features of Citibank Cashback Credit Card?

A: Make your everyday purchases naturally rewarding with this card that offers you cashback on essential spends and discounts across restaurants.

Features & Benefits of Citibank Cashback Credit Card:-

· With Citibank Cashback card, customers can get cashback offers and other exclusive rewards on their everyday spends on essential and non-essential items.
· Cardholders stand to get 5% cashback on movie ticket purchases, telephone bill payments and utility bill payments.
· All the cashback is automatically credited and redeemed in multiples of Rs.500.
· One can get up to 20% savings across 2000 restaurants present in India like Pizza Hut and Costa Coffee with Citibank credit cards.
· Other value-added services on the card are instant loans, EMI option on spends above Rs.2500 and attractive balance transfer options.

Q: How fast will the funds reflect in my Credit Card Account while doing the online payment?

A: Once the transaction has been successfully completed, your Bank will debit the funds from your Bank account and transfer the same to Citibank. On receipt of the funds, the same will be credited to your Credit Card by end of the day, else the next working day. Make sure the payment should be made before 5 p.m. Funds transfer request made on non-working days will get executed on the following working day. The actual time usually taken to credit the account depends on the time taken by your bank to process the payment.

Q: What happens to the funds if the Credit Card Number specified is invalid?

A: In the event of an invalid Card number being submitted by the customer, the funds will be returned back to the originating bank within one working day. To check the status of the credit into your account, please get in touch with your Bank.

Q: What is the revolving credit facility?

A: Once you receive your credit bill, you have the flexibility of selecting any of the following payment options:

1. Pay the total amount due.
2. Pay only the minimum amount due.
3. Pay any amount between the minimum amount due to the total amount due.
4. Should you opt for either of the last two options, then the unpaid amount due is carried forward to the next billing period.
5. This is referred to as the revolving credit facility

Q: What is E-Pay and how does it helps the users?

A: E-Pay helps the credit cardholders of Citibank to pay their bills online from any of their Non – Citibank accounts. The users of Citibank’s credit card can pay from over 36 major banks and it includes HDFC, ICICI, SBI and so on. With E-Pay, the customers need not have to visit the bank branches to make payments for credit card bills by waiting in long queues or by dropping cheques in drop boxes.

Q: Which banks in India support E-Pay?

A: The following are the list of banks which supports E-Pay for Citibank and they are

?

Allahabad Bank Andhra Bank Axis Bank Bank of Baroda (Retail & Corporate)
Bank of Bahrain and Kuwait Bank of India Bank of Maharashtra Canara Bank
Central Bank of India Citibank Corporation Bank City Union Bank
Deutsche Bank DCB Bank Dhanlaxmi Bank Federal Bank
HDFC Bank ICICI Bank IDBI Bank Indian Bank
Indian Overseas Bank IndusInd Bank ING Vysya Bank Jammu & Kashmir Bank
Karnataka Bank Karur Vysya Bank Kotak Mahindra Bank Lakshmi Vilas Bank (Retail & Corporate)
Oriental Bank of Commerce Punjab and Sind Bank Punjab National Bank (Retail & Corporate) State Bank of India
South Indian Bank Shamrao Vithal Co-operative Bank Tamilnad Merchantile Bank UCO Bank
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